It was a warm evening in July 2021 in Miami. The sun had just set, leaving a faint orange glow on the horizon. I had just finished helping a client with a dead battery and was heading home when my phone buzzed. A young, trembling voice was on the other end. A mother stranded on the side of I-95, her baby crying in the backseat. She sounded desperate and scared. Her name was Maria, and her car had hit a pothole, leaving her with a flat tire and a bent rim. It was a dangerous situation—a woman alone on a busy highway at night, clutching her baby in the sweltering Miami heat. As she explained her predicament, I could hear the anxiety in her voice. She didn’t have any roadside assistance or family nearby. Worst of all, she revealed with a heavy heart that she didn’t have the money to cover the cost of repairs or a replacement rim. Something about her story struck a chord with me. At that time, I was running Bossa Roadside Assistance with nothing more than my 2013 Nissan Altima and a toolbo...